Chinese mining hardware company Bitmain has admitted to having problems with some Antminer S17 devices.”Antminer is closely monitoring the issues with some 17-series products that were recently mentioned in the media,” a Bitmain spokesman said.
“We are already talking to customers who have had problems with the product about solutions. Antminer has always put customers first. If a customer has problems with the product, please contact Antminer’s official customer service at any time. “
About 30 percent of the devices ordered are faulty after just one month of use or have failed. The group, which now has over 160 members, contains several similar complaints.Samson Mow, the chief strategist of the blockchain infrastructure company Blockstream, has already expressed such concerns. Mow tweeted last month that Bitmain customers with Antminer S17 / T17 devices had a 20-30 percent failure rate.
Additional Antminer devices to be delivered soon
Halving the Bitcoin block reward is still less than a week away. Bitmain recently sold the first batch of the Antminer S19. However, the devices will be delivered on May 11 at the earliest. The new product was developed to achieve better mining performance in the conditions after halving.